• Where does Zebra Airport Shuttle offer their shuttle service?
• Can I get a no-obligation Fare Quote before I book my reservation?
• Do you offer discounts or special promotions?
• How do I book my reservation?
• What if my flight is delayed?
• Where do I get picked up at the airport?
• What is your Cancellation Policy?
• What type of payments do you accept?
• Is a gratuity for the driver included with your service?
• Can you set-up Corporate Accounts and/or Frequent User ID's?

Where does Zebra Airport Shuttle offer their shuttle service?

We offer services to/from anywhere in MA and the Northeast. From Portland, ME to New York, NY and Provincetown, MA to Lenox, MA ... we cover it all. We also serve 9 major Northeast Airports: Logan Int'l Airport, T.F. Green Airport, Manchester Airport, Pease Int'l Airport, Bradley Int'l Airport, Worcester Regional Airport, Hanscom Air Field, J.F.K. Int'l Airport and LaGuardia Airport including Boston's South Station and Boston's Black Falcon Cruise Terminal.

Can I get a no-obligation Fare Quote before I book my reservation?

Yes, you may get a FREE, no-obligation Fare Quote before booking your reservation by calling our office @ (508) 481-7300 or (800) 242-0064 (6:00 am - 12:00 am EST) or online by clicking here 24 hours a day - 7 days a week.

For a Private Charter and/or Hourly Rental Quote please click here!

Do you offer discounts or special promotions?

YES! Throughout the year we offer special promotions and discounts and you can stay up to date by visiting our Promotions page or contact us for more information.

Book your reservation 14-days in advance and take advantage of our SUPER SAVER FARES today!

(Please contact us for complete details or visit the Promotions page

How do I book my reservation?

Since we are a reservation-based shuttle transportation company, you must book your reservation by calling our office at 508.481.7300 or 800.242.0064, staffed 6:00 am to midnight (EST), 7 days a week to speak with a trained reservationist. Or you may book your reservation online using our secure and user-friendly Online Reservation System by clicking here 24 hours a day - 7 days a week.

(Note: 48 hours notice required for all web-based reservations to ensure your seat.)

What if my flight is delayed?

Using FlightView we are able to track your flight and adjust your pick-up time accordingly. Rest assured ... we will always have a shuttle available for your ride from the airport. Please note: If you originally booked a Shared van and your flight is delayed beyond our regular scheduled shared service, and Private service is required, you will be charged in accordance with the Private fares for the new pick-up time. Please ask our reservationists for complete details.

Where do I get picked up at the airport?

For our shared van shuttles you will be picked up in the "yellow zone" area, marked "Shared and Scheduled Vans" on ground level (usually outside baggage) for your convenience. For luxury sedan service please call our office for locations as the pick up areas vary from airport to airport and terminal to terminal.

Click here for Logan Shared Van pick-up locations and other MassPort and Logan information.

What is your Cancellation Policy

Please visit our Disclaimer/Policies link to view our cancellation policy.
Please click here to view our policies.

Please note that there is a separate Cancellation Policy for Charter Buses and Hourly Rentals versus Shared and Private services)

What type of payments do you accept?

A major credit card is required to secure your seat. We accept all major credit cards. You may secure your seat with the credit card and pay cash when you are picked up and your credit card will not be charged. Again, all non-cancellations and no-shows will be charged the full fare.

Is a gratuity for the driver included with your service?

Thank you for asking ... No gratuity is not included with our shared van service. We do, however, automatically add a 15% gratuity to all of our Private services, Charter Buses and Hourly Rentals.

Can you set-up Corporate Accounts and/or Frequent User ID's?

Yes, we will gladly set-up Corporate accounts, Frequent User and Group ID's.  We can set-up a direct billing for your transportation, a unique Web Portal for your company and also offer Group discounts and seasonal promotions.

Please contact our Sales Department (508) 481-7300 x 15 or
(800) 242-0064 for more information.